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Meet our world-leading team of insight localization experts.
Ruth Partington, FMRS (she/her) is founder and CEO of Empower, Market Research Society (MRS) Fellow and ACP Council Member, and former Chair of the Association of Translation Companies.
After over 25 years in the industry, Ruth was awarded Research Hero status by the MRS for her exceptional service to the sector. She is an irrefutably world-leading expert on global research localization, and shares her expertise for the betterment of research.
Ruth’s dedication to the industry has driven the creation of the official MRS/ATC Checklist for Buying Translation Services. Equally, she contributes to equality of opportunity and anti-discrimination initiatives in her role on the MRS’ Representation in Research Steering Committee, and as a Mentor for Cardiff University (UK). In 2023, Ruth was featured on the E2E Female 100 list of the most prominent female disruptors who significantly contribute to the UK economy.
Jonny Bates (he/him) is Empower’s Chief Revenue Officer, based in Yorkshire, UK.
In 2009, Jonny joined the global language industry and has since moved around the world, including to Singapore and Chicago (US), to develop relationships with global brands. Jonny recently returned from Chicago to the UK, returning to his roots with his young family.
Early in his localization career, Jonny aligned with insight as a specialism and has been trusted advisor to some of the world’s biggest insight agencies.
Now bringing his expertise to Empower, you’ll be sure to see him on the events circuit. Keep an eye out for Jonny in London, Chicago, New York… and make sure to ask about Scooby!
John Temple, MMRS (he/him) is Empower’s Chief Commercial Officer, Market Research Benevolent Association (MRBA) Brand Ambassador, Chair of the Business Intelligence Group (BIG) Forum, and ESOMAR member.
In 2002, John joined the insight industry as Empower CEO Ruth’s partner in both life and business. He has since used his expert, no-fuss approach in order to design and implement cutting-edge localization partnerships for some of the world’s most well-known agencies, including GfK, Nielsen and Kantar.
John is an avid event-goer, which led to his role as Chair of BIG Forum. He finds a deep sense of purpose in giving back to the community, and is a Brand Ambassador to the industry’s MRBA charity.
Toby Partington (he/him) is Head of Operations at Empower, and is based in Chepstow, South Wales (UK).
Toby’s career began in procurement, where he worked with freelance translators around the world to optimise the delivery of highly specialist insight language services. At Empower, he has since worked with some of the world’s biggest insight agencies to deliver innovative localization solutions, including the use of AI in multilingual OE response coding.
Toby is also a well-known face in the global language industry, and is no stranger to the stage – you might find him at global localization conferences, giving talks on supply chain management and operations.
Feel free to reach out Toby with any of your head-scratching technical problems in research translation… the more complex, the better!
Silvia Dürrsperger is Senior Director at Empower, based outside London, in the UK.
In 2014, Silvia joined the global language industry after 12 years in the world of global pharmaceutical market research where she mainly worked as a researcher and business developer.
Throughout her career in the localization industry, Silvia built strong relationships with some of the largest market research enterprises in this space but also many boutique agencies.
Now bringing her expertise and leadership to Empower, keep an eye out for Silvia at trade shows and conferences across EMEA… and further afield!
Adam Barry, MA (he/him) is an Empower Account Manager, from northern UK.
Adam has a Master’s degree in Translation, and is trained to fluency in Spanish and Italian. He pairs a rich knowledge of the intricacies of multilingual communications with a focus on the ‘big picture’ of research and its people.
Adam is always looks for ways to make global studies more efficient and enjoyable. As a life-long Liverpool FC fan, and avid vinyl collector, this applies particularly to sports and music research studies!
Gabi Turner, BA (Hons) (she/her) is Senior Account Manager at Empower.
Gabi holds a certificate in Market Research from the Market Research Society, and is trained in Legal and Ethical Guidelines, and Adverse Event Reporting, with the BHBIA.
With a degree in Modern Languages and European Studies, she is trained to fluency in French and Spanish, and basic levels of German, Italian and Portuguese.
When she’s not travelling the world, you’ll find Gabi at home in southern UK.
Marcia Pacheco Solari, BA (Hons) (she/her) is a US Account Manager at Empower, based in beautiful Argentina.
Since 2013, Marcia has worked directly with well-known global brands to manage their translation needs. This extensive experience gives Marcia an excellent understanding of your clients, and underpins her dedication to keeping your client relationship success at the heart of her partnership with you.
Marcia is also a world leader in the management of multilingual link checking, thanks to a professional background that includes years of in-situ translation testing. When it comes to complex routing, survey programming, technical consistencies and quality assurance, Marcia’s expertise and engagement is seen as invaluable to the researchers with whom she works.
Marcia is a fully-qualified English<>Spanish translator.
Josephine Jacquot
Programme Manager
Fadwa El Brigui
Senior Client Success Manager
Isabel Goez
Client Success Manager
Zoe Titmus
Specialist Project Manager
Stephen Davies
Project Manager – Unstructured Data
Lucy Hardinge
Quality Manager
Tean Rudd
Quality Controller
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